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Job Detail


Technical Support Engineer ref : 10036
Up to 40,000pa (dependant on experience)
Ambridge Harris is delighted to be supporting their established Bristol based client to recruit for a Technical Support Engineer to join them on a Full-Time, permanent basis. The main purpose of the Technical Support Engineer will be to support customers and Resellers with new installations and any issues which may arise. Key responsibilities will include; - Tracking customer issues through support tickets promptly and accurately - Maintaining post sales processes - Taking responsibility for the maintenance of tools and processes necessary to support the reseller channel - Helping with changes and new installations to infrastructure and systems - Helping to maintain current infrastructure and systems. The ideal candidate will need; - To have a Technical Degree or sufficient industry experience or equivalent - Current VMware / VCP knowledge - Proven experience in storage & virtualization in a field facing engineering capacity - Proven experience with software defined storage and/or hyperconverged solutions - Proven server visualization, architecture and implementation expertise - Working knowledge of virtualization; specifically, VMware, Hyper-V and KVM - Proven networking skills; TCP/IP, Routing. - Proven storage experience with RAID and iSCSI; other storage experience advantageous. - Excellent communication skills both written and oral This is an exciting opportunity to join an established team and great company. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within 5 days please note that on this occasion your application has not been successful. Ambridge Harris is committed to equal opportunity and diversity. Ambridge Harris will not discriminate on unlawful grounds.
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